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@vgreenidge2019 wrote:

I have lost my intuit debt card and need a new card sent to me. Please.


This is a public Internet forum.  Please do not post personal info here in the user community.  While posting your name is not as bad as someone posting their email address or phone number, you can remove it if you don't want it to show.  To do that, if you wish, click the tiny blue 3-dot icon just to the right of your comment, and in the dropdown menu, select EDIT.

 

For help with the Turbo Visa Debit Card, you'll need to contact the folks at the Card's customer service, which is separate from TurboTax.

 

If you established a Turbo Card online account, see this about reporting a lost card in your online account and getting a new card.

https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost

 

Otherwise, here's the contact information for the Card's customer service, but they are overwhelmed today with thousands of people calling about the economic stimulus deposits.  So you may just get a recording that says to "try later."

https://turbodebitcard.intuit.com/contact-us

 

If you do eventually reach their full automated system, it will ask for your 16-digit card number (if you know it.)  If you don't, it will ask for SSN.  But don't enter it.   Keep listening.  One of the options will be "to report a card as lost, stolen, or never received."    Choose that.

Then at next menu listen for "to report as lost", and choose that.   Then follow the prompts.