Then out of the millions of TurboTax customers you are the only person with such a problem.
As I said in the uninstall/reinstall directions to re-download the install file in case the original download became corrupted in transmission. If you installed from a CD then contact customer support to get a fresh download pushed to your account in case the CD was bad and did not install properly.
There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.
(Note that phone support is for paying customers only. There is no phone support for Free Customers.)
Here is a TurboTax FAQ for contacting customer support.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
