I have been using TT for years for FREE to do my taxes. This year was no different until after the process was complete and I owed them $120 for fees, when I made sure I was using the free version. I went ahead and paid the money but was a little annoyed that I was duped into this and also got the TT debit card. Now all of the sudden at the last minute right before the stimulus is about to hit there are issues for those of us who are doing TT a favor by paying for a service you can get for free other places when those who didn't pay a cent to TT will get their money without issue. I guess we will have to wait and see but the best advice I can give to others is wait till the IRS opens the portal to change the account info and do it then. Otherwise you will wait on a paper check which will prob take another month and a half.
Personally I will no longer use TT and will be switching to H&R Block next year, considering they have already provided the info to their customers that TT refuses to release bc they are clearly afraid to lose business and i urge others to do the same. It's not that its hard to do but I hate jumping through hoops to do so. You suck TT
