I have been a customer for 11 years. What’s that in dog years for tech stuff like centuries. I’m a retired social security guy with a very small amount of money. The software companies made a deal years ago with our IRS to provide filing products to the citizens for a low price to keep the IRS from developing their own free software. I am sick of TurboTax charging me what they do for my paltry return. Nearly 150 this year to get a 39 dollar refund which was merely over withholding on one small income account. To boot they whack me for my state return. I am going to bring this issue up with my state attorney general after the corona virus crisis passes. Basically I like the product but it’s cutting in to my ability to buy things like food. The other thing that irks me is that even though I am in poverty by all definitions TurboTax intimidates you in to expensive up selling at the slightest complexity. It’s BS. I am not a happy customer.
