American Opportunity Tax Credit

Filling out for a nationalized citizen college student.  She worked very little, paid 34 in taxes.  The American Opportunity Tax Credit says it can be refundable up to a max of 1000 even if did not pay that much into system...but yet turbo tax deluxe 2019 will only create the refund of 34...not option to select anything other that Maximize my Education Tax Break...which selects  a tuition deduction of 4000.  I belive she should be getting more money back than the 34 if I am reading this correctly....

https://turbotax.intuit.com/tax-tips/college-and-education/take-advantage-of-two-education-tax-credi...