Hi Robinann443,
Here's how to print out your 2019 Federal Return.
1. log into your TurboTax dashboard.
2. You should see on the left-hand side a black menu bar. Under "Upgrade" you should see, "Tax Tools".
3. Click the Tax Tools "down arrow" you should see a drop-down menu with "Print Center".
4. Click on "Print Center" you should next see a page with a "checkbox" next to 2019 Federal returns.
5. Click on the "Check Box"- three new options will pop-up: Select which forms you'd like to print and download.
- For me, I chose "Just my tax return".
6. Click on "View or print forms" - a window will pop-up that shows your 2019 Federal Tax return all filled out and ready to print.
- I downloaded mine first then I printed it out. This way i had a copy on my computer.
7. IMPORTANT! The mailing instructions are not included. That's the only info that we can't get because of the "Ooops..." No biggie.
Here's the IRS URL that shows which address you should use to mail your return.
(Link will open in a new page)
- In my case, since there were no enclosed payments, just my tax return, I always use the "Austin, TX address.
Good luck. Feel free to post your success or problem here. I'm following this thread too. Hopefully, a TurboTax Expert will get the message to their tech department to fix this glitch.
