Multiple people are having this problem. I've also followed all the instructions about clearing caches and trying different browsers and nothing works. I have the latest Mac OS and updates. This is an issue with the Intuit system. Let me tell you this service merry-go-round is appalling, and then you expect us to pay $30 for support when it's your product that doesn't work on the latest Chrome or Safari browsers.
Here is the link that won't work:
https://us-east-2.turbotaxonline.intuit.com/unified/2019/index/tto?uid=[phone number removed]5840&ve...
