First of all, I'm sorry for your loss. I lost my wife last year as well, so I have the same frustration. It's hard enough to go through what we went through without these software bugs. What is even worse is that I was on the line with the help desk for about an hour. The lady I spoke to was very pleasant, but had no clue about this bug in their system. She had me changing the AGI from last year's joint AGI to zero, and then back again.
This is not an unknown condition, the help desk should be aware of this and immediately refund our state tax expense as well as the entire TurboTax cost since we are unable to use it like we expected.
In 2020, especially, we will now be impacted on the CoronoVirus stimulus check because they will be using the 2018 tax return to calculate the check.
