I was the victim of identity theft over 7 years ago. Now because of that they apparently issue me a IP PIN # each year that I must use to file. I totally forgot about that. So I just submitted my return and it was rejected Bc I have to enter that pin. I don’t know my pin. I have never received a letter with a pin # aside from 8 years ago. All their phone numbers literally hang up on you due to this Coronavirus. It says you can retrieve it on their website. First need to register an account. I cannot get past that part. I have entered all my data to my knowledge as being correct. It keeps giving me an error message saying that their records don’t match up with what I put. Now I’m stuck & afraid I won’t get the stimulus. To make matters worse I had my son on my return. I ended up telling my mother she might as well claim him since she helps me and it won’t be a total loss but her return got rejected now saying that dependant has been claimed already. So even though my return got rejected it must still be in limbo or something. Can anyone help please?
