@ roach1938 wrote:
I have tried several times to recieve a security code for filing my taxes. By the time my email recieves the code it is "outdated" . I have tried changing to another email, but that is not working either.
You are likely posting in the wrong thread on a different topic, but I'll tell you what to do below. This thread was about desktop software users (CD/download) and their license activation code. Are you using Online TurboTax, and when efiling is it asking for a 6-digit email verification code?
If so, you must leave the TurboTax screen open that asks for the code. Use either a second tab or a second window to go to retrieve the code from your email. If you close that first window that asks for the code, the code will fail and will always be seen as "expired." All modern browsers can open a second tab or a second window, so you won't have to close the first screen. Once you have the code then go back to the original tab or original window where you left the TurboTax interface open.
Another alternative is to leave the first screen open that asks for the code, and then check your email on your phone if you have a smartphone.
