I was able to reach support and they recommended going through account recovery via https://accounts.intuit.com/account-recovery.html and that worked for me!
What I did:
1. Logged out of Turbotax account
2. went to https://accounts.intuit.com/account-recovery.html and requested a password reset
3. Got email to reset password, reset it. That will also ask you to add a verification code (which you should get either text or phone call depending on what your account settings are for 2 step-auth at https://accounts.intuit.com/account-manager.html)
4. That should log you in and pass the verification step and get you through to finish filing.
Hope that helps for others!
