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Hello:

Thanks for your response.

You are exactly correct as to the issue when you write

"If you opened the Original tax return before you started the Amend process, the software update was applied, and may have changed that tax return before you started the Amend process."

Yes, the tax refund was changed. 

 I was able to determine that that was the cause of the issue. I contacted TT and was almost immediately redirected to one of their CPA's and with her  (Janet) help we corrected the problem. 1040X has been mailed.

Great service from Janet and TT.

Thank you for your reply,

Larry

 

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