umpa27
New Member

Get your taxes done using TurboTax

Complaint automated system to order prepaid card that never received is broken.  When u go thru prompts over and over.  For over 30 days cannot get person.  Options tell u to put in last four digits of a card I never received.  Using my social sec number, zip code and dob.  Knowing I selected never received stated..states I see u have 2 cards please verify last 4 digits.  Single mom need 5500 now.  HELP .  ALSO RIP OFF turbo tax cannot help gives same bs or u have to pay 30 for someone going to give same info.  No customer service option on either company. U should b ashamed.  If dont get response soon. Media will b notified and possible legal.  Fix this issue ASAP