Customer service from Turbotax is terrible. I called to let them know I called IDnotify just to have the agent repeatedly tell me they are not a part of IDnotify (which I'm well aware). Then the agent proceeds to tell me the MAX Benefits does not include ID restoration yet I clearly have the receipt that stated otherwise. The issue IDnotify stated is that Turbotax did not enroll me. Yet the representative stated that the MAX Benefits did not include IDnotify (ID restoration and identity theft protection). Fraud.
