@ReginaM
I think I know what is happening ... since the taxpayer already had an account in the full TT version (where it told them a zero income return could not be efiled) and then they tried using the stimulus registration option I bet they said YES to already having an account which auto populated the info that had been already entered.... and then the option for DD was not presented ... this may be the bug some have posted about.
When you use the registration option you should have to enter in everything from scratch since you are not required to file a return and should not have any info in the regular program.
Let the tech support know this may be the issue.
