Get your taxes done using TurboTax

TT is a DIY income tax program ... they get no information after you file and are accepted for processing.  They cannot help you with any IRS issues after filing.   If you get audited, then you can get some program advice if you need to amend   or if you bought the separate audit protection package.  But what you have now is a delay in processing and not an audit ... so you are on your own.