If you are using TurboTax Home and Business, please try using the following workaround:
- Right Click on your TurboTax Desktop Icon and then select "Properties"
- On the "Properties" screen, click on the "Compatibility" tab at the top of the screen.
- In the "Settings" section, click to mark the box for "Run this program as an Administrator"
- Click "Apply" then "OK"
- Restart into Selective Startup:
- On your desktop press and hold the Windows Key and then press the R key to launch the Run Command
- Type "msconfig" and press Enter
- In the General Tab of the System Configuration window
- Click "Selective Startup"
- Click the Services Tab in the System Configuration window
- Click the box "Hide all Microsoft Services"
- Click Disable all
- Click OK
- Reboot your machine
- Once the machine has re-booted
- Attempt to install TurboTax Updates
- Press and hold the Windows Key while pressing the R key
- Type "msconfig" and press Enter
- In the General Tab of the System Configuration window
- Select Normal Startup
- Click OK
- Re-boot your computer to exit selective startup.
"kimistewy"
If this is not the version you are having update issues with, please reply back so we can further assist you.
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