When did you file your 2015 return? TurboTax never had your refund (it would actually be illegal for TurboTax to route the refund back to itself).
Either the IRS sent you the refund, or the Treasury Offset program seized the refund for your debts, or the refund was routed to a 3rd party bank to be placed on a debit card.
So did you expect a refund, and how did you expect the refund to be sent to you?
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