Getting an ERROR when trying to update direct deposit information via TurboTax stimulus registration.
PLEASE HELP if you can. Here is my situation:
I filed my 2018 taxes, and entered my direct deposit information to receive my refund. Recently, I had to close that old bank account and open a new one.
I have not filed my 2019 taxes and cannot at this time. Thus, the IRS will use my 2018 return in order to send my stimulus check.
Therefore, I need to update my direct deposit information with the IRS. I tried to do this through the TurboTax stimulus registration portal. I entered all my information, and clicked "Send my submission."
However, when I did so, after the Transmitting loading screen, I got sent to a screen with this message:
Your transmission didn't go through
We could not e-file your return for the following reason:
We're sorry, we have found errors in your return that prevent us from efiling. Please return to the "Review" tab to resolve these issues.
There is no Review tab. I have looked everywhere. There is no Review tab. I need this money for rent and I might lose my apartment. There is no way to contact TurboTax; I have the Free Edition and cannot afford to upgrade and also buy groceries. There is no way to contact the IRS. I have tried to transmit multiple times. I have tried calling the IRS multiple times; they are no longer accepting calls from anyone. There is no Review tab.
If anyone is reading this, please please please help if you can.
