TurboTax really did mess up a lot of people this year by simply failing to ask the one question it’s been asking for years about whether or not we used the Obamacare. We filed our taxes in Feb 6th and after waiting 21 days for no update, we called the IRS. Was told by a nice rep that we would be receiving a letter in the mail because of the forms that didn’t get filed for the healthcare exchange. We faxed the forms the next day and the wait started. No one will verify if anything has been received, if it’s processing, etc. called several times and as usual everyone tells you something different. FINALLY looked at the Where’sMyRefund Took a few days ago and it shows it was processed and should be deposited into our account tomorrow on April 8th. Seriously don’t think I will use TurboTax again because I don’t trust them to do what they’re supposed to do. People using the healthcare exchange already have lower incomes so obviously our tax refunds are much needed. Waiting 2 months to get a tax refund back and not having any communication from anyone about when we can really expect it sucks. Just happy we are finally getting it and hopefully that shows light at the end of the tunnel for anyone still waiting.
