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@ mbond312 

I just saw that they have added a paragraph to this FAQ below, and it now has a specific phone number to use to ask for a deferment.  See the first paragraph for the number.

 

FAQ:  Why was my bank account auto-debited for the TurboTax fees?

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

It says:

" We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships.  If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support."