Get your taxes done using TurboTax

Rejection Code IND-031-04 means that  your 2018 adjusted gross income (AGI)  you entered for yourself and/or your spouse doesn't match the numbers in the IRS database.

Your can find your correct 2018 AGI, If you used TurboTax last year you can view your 2018 AGI by selecting Documents on the left hand side of your screen.  Select View Documents from: Select 2018 on the drop down menu.

OR

You can obtain a copy of last year's tax transcript online using IRS link:   Transcript 

OR

If you have a copy of your 2018 tax return, your AGI is located on line 7.

To correct your 2018 AGI is accurately reflected to file your 2019 data, follow these steps while in TurboTax:

1. Select File from the left hand side of your screen,
2. Complete Step 1 and 2 if you haven’t already done so, then go to Step 3.
3. When getting to the Let’s get ready to e-file screen after selecting Step 3, select I want to e-file before you continue.
4. Follow the online instructions. When prompted, put in your exact 2018 AGI.
5. Continue through the screens until you’ve re-transmitted your return.