I bought the Costco Turbotax Deluxe Desktop version and did not have a CD-ROM drive, so I was forced to open the packaging and use the Product License Key to download the software. Upon Downloading the software, I upgraded to Premiere to use the Cryptocurrency feature. When I realized that the screenshots were provided for the online version, I quickly went to the website and re-typed all of my information and then was prompted to buy deluxe and premium again just so I can input my Cryptocurrency information.
Costco will not take the CD back because of their policy for opened software (and the licence key was redeemed). Is there anything I can do to get a refund for the Desktop version I did not use at all? It both online and desktop sofware is registered in my online profile.
I am very happy with the online version, but I'm disappointed that it was not more clear that the desktop packaging does not clearly distinguish features that are exclusively online.
