Customer Service refused to help. They said this was charged by IRS and I can put a public post on the TurboTax Facebook account. Really, are you kidding me? Here is the bottom line. Turbo has a responsibility to tell people that if they choose the credit card option there is an additional fee. Whether it is charged by them or the IRS is inmaterial. The fact that you take no responsibility to notify your customers of this additional charge, is infuriating. All you need to do is put a message there and make people click ok that they read it or let them choose another payment option. I have been a Turbo customer for 20 some years. Never again.
