Since you have TurboTax Live you can contact us. Our representative will be able to find the status of the E-filed return, but we won't have any information on the one that you mailed.
An alternative would be to contact your local IRS office.
To find a Local Office: Local IRS Offices
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
