"Ready to mail" means that your return was not e-filed and that you need to print it and mail it yourself.
If you selected to file by mail, you can change your filing method so you can e-file:
- Log in to your account
- Select Tax Home in the left menu.
- Scroll down to Your tax returns & documents.
- Select 2019, and then select Add a State (you're not actually adding a state, this just to open your return).
- Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
- On the Just one more step screen, follow steps 1 and 2 if you haven't already.
- Select the Start button to the right of Step 3.
- On the Let's get ready to e-file screen, select I want to e-file.
- Follow the instructions to e-file your return.
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