AmyC
Expert Alumni

Get your taxes done using TurboTax

@suedar Did you check your spam and junk folders for the email? Email will send a code. I use that often.

 

As Regina said: If none of the above works, then please select "I forgot my password" and then select "I don't know my username." The system will then ask for your name, address and SSN, and it will attempt to verify your identity by asking questions from your credit report that only you are likely to know.

 

If that also fails, you can do an account recovery but it will take a day. Account Recovery Request for your TurboTax Account You will need to include a picture of your license. Good luck!

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