Does anyone have an issue getting their Tax Audit Certificate, after purchase through Turbo Tax? I received an order number. I received a conformation number. What I do not have, is the 2019 Certificate. I have certificate from 2009 - 2018, but not 2019, even though it was purchased. The folks at Tax Audit point the finger back at Turbo Tax, saying TT has not sent or transferred over the files and data on the purchases. When I call Turbo Tax, they have no idea what Tax Audit wants. Both are pointing the finger at each other. Tax Audit says they cannot do anything, until Turbo Tax completes the data transfer. This is frustrating, and we the customer, are in the middle, with a credit card charged, but no certificate. Turbo Tax, are you hear and listening?
