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Get your taxes done using TurboTax
No. The only way I could resolve this issue was to switch to the online software. I was on the phone with turbotax a total of 3 hours. Have still not been refunded for the $24.99 to file my state tax--which didn't work--either. As above, my box 12 was blank. The combat zone question is populated by the turbotax download/CD software regardless of what you do, it is not prompted by anything. I exited the software and started over multiple times while screen-sharing and on the phone with turbotax. It is an error in your program that has been reported on this thread for over a month.
March 31, 2020
12:45 PM