You seem to have been flagged by the IRS for identity theft. No one can retrieve an IP PIN for you. The IRS may still be mailing out some late letters with the IP PIN.
Or you can use the retrieval tool at the IRS website linked below. There is also a special IRS phone number shown there for IP PIN assistance.
https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin
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