Hello, I understand that talking to someone over the phone on the free version is not available, however I should not have to pay $30 dollars for what amounts to technical support and is not tax help of ANY KIND. Especially when it comes to something with the legal ramifications of FEDERAL TAXES. I owe money this year, that's fine, I've always owed a little bit, but to receive a federal stimulus check I need to sign up for direct deposit with my tax return. How do I do this if I owe taxes and am not receiving a refund? I have spent the last 4 hours on your phone line and online automated help and they have helped me with absolutely NOTHING.
