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Get your taxes done using TurboTax
This is a TT issue and needs to be fixed ASAP since it has been reported for quite some time.
I submitted the returns for my friend, whose husband passed last year, using the downloaded version just like I have for many years. I kept getting the AGI incorrect for him (even though they have always filed married/jointly). We retrieved the IRS transcript and sure enough, I was using the correct AGI. Tried again. Rejected. Tried using 0 as some have suggested. Rejected. Tried leaving blank. Rejected.
I then went to H&R Block's site and submitted from there. Accepted and being processed.
Turbo Tax. Admit that there is a bug and please fix it.
March 29, 2020
1:55 PM