Maybe sign out of the account and sign back in to continue.
If you are using TurboTax online edition, I would also suggest you clear cache and cookies on your web browser. Here are the steps:
@lmmpmm47
- Check your internet connection. Try to log out and sign back in the program.
- Clear your cache and sign back into the program. To clear cache, click here: Cache
- You may also try a different browser.
- And try again
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