The reason for the phone account is to verify who you are. Only phone accounts with a telecommunications company (ATT&T, T-Moble, etc) can be used. Prepaid phones can belong to anyone and there is no ID verification.
See:https://www.irs.gov/individuals/get-transcript-faqs
If you do not have a phone in your name then you can only get a transcript via mail.
https://www.irs.gov/individuals/get-transcript
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
