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Get your taxes done using TurboTax
Confirming that this is still an issue. Specifically, the issue presented on Page 1:
"When trying to file: E-File is not available because your tax return includes a tax situation that can't be e-filed. Revisit the Review section to see more details.
There is no further explanation of what that tax situation may be. Review offers nothing, it reviews and states return looks great and ready to file."
I ran into this same problem today, spent over an HOUR on the phone with a customer service rep, and he was still unable to fix the problem. And now since I can't e-file my federal return, I can't e-file my New York return either. This is a Turbotax software issue, not user error. Not even your staff can figure it out.
March 28, 2020
7:19 PM