Hello,
I finished my returns and chose to e-file. I needed to pay a state tax bill.
Before the payment method page came up in the program, turbo tax inserted an information page for my state with multiple methods to pay, including a credit card option.
I chose to pay by credit card, and completed the transaction. I then went to the next page, which gave me two options to pay my tax due, either pay by debiting a bank account or sending a check. Since I paid by card I had no payment option. After trying to complete the filing several times in another way and failing I ended up choosing the box saying I will pay by check.
This is an irritating problem; my state gives me a payment option the program does not. At this point will my credit card payment be accepted and applied to my return, or will I get in trouble because the program made me choose an option I did not need to pay my bill.
This is a major problem in Turbotax. If a state has options the program does not allow taxpayers have a problem, meaning turbotax has a problem, especially since users pay a large fee to efile state returns.
