CassLO
Intuit Alumni

Get your taxes done using TurboTax

@Littldave 

Please try this:

Close the TurboTax program

Right click on the TurboTax desktop icon

Click on the Compatibility tab

Check the box Run as administrator

Click on Apply and then OK

Start the TurboTax program.  The software should update.

 

If that does not fix the issue, please try to Forcefully uninstall and reinstall TurboTax. Uninstall everything before reinstall. Delete all folders, not just uninstall software.These folders are usually hidden, to unhide them choose tools (at top of any folder)  - then folder options - then view then check show hidden files, uncheck when done 

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