@Deb1104 Here is an option if you have a smart phone. On your computer you can leave the TurboTax window open while you then use your phone's browser to check your email.
"mesquitebean"
You can also request that the six digit code be sent to you via text message. Do this by going into your Turbo Tax Account:
1. Go to My Account.
2. Go to Security Tab.
3. Choose the option to get a text message under the Two Step Verification.
Additional information regarding entering the 6 digit verification code to prevent getting the expired or incorrect code message:
- Make sure to leave the window open that asks you for the code. It appears as though if you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close the TurboTax window. To open a new tab you can press Ctrl+T on your keyboard. That way the window with the box to enter the code stays open but you can also access your email inbox in the new one and switch back in forth
- Make sure you are using the most recent code and not using a prior one. So if you make another attempt to enter the code make sure you use the most recent one sent to you. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent.
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