@eric_l Please see the steps below, that may resolve this issue:
1. Use "Save as" to save in a different location. This will make sure you don't lose any data.
2. Close Turbo Tax completely without saving
3. Run Turbo Tax in Administrator Mode (right-click the icon and choose "run as administrator")
4. Go to File -> Open a tax return -> choose the location that you have previously "save as" to
5. Go to FIle -> Save as, you will see a pop up file explore window and just save (DO NOT CHANGE LOCATION HERE)
6. Go to FIle -> Save to confirm you won't get the error
"hezhiwei17 New Member"
Please also see the TurboTax FAQ below:
Error 567809 or 102348: Cannot save tax file or File not found
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
