@Mar wrote:
Just a thought, on my joint tax return my husband is listed as the primary tax filer, but only my token got sent (as far as I could see) with the returns. Perhaps the fact that his isn't sent is what is causing the problem?
You mis-understand what the "token" is for. A TurboTax representative asked ONE user in this thread to send a diagnostic file so that the issue could be investigated by a TurboTax developer. The "token" is a password so the developers can read that file. Only one user was asked to do that. Unless a TurboTax agent specifically asks you to send a diagnostic file, it is useless to do so because nobody will ever use it.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
