Get your taxes done using TurboTax

Dear sir,    @KurtL1 

I have followed your instruction, but I still got the same result of

"Oops, it looks like we're missing some of your personal information like state and zip

You can go back to My Info and add that information now."
Kindly advise what else I can do or how can I notify Turbo CS staff to help me with this issue.