@cjohnson-17 asked: "Why is this help section not helpful at al?"
You had started another thread a couple of minutes prior to this one. This is a user community forum that works like a bulletin board. It is not an instantaneous result, especially this time of night/day when fewer people are using the forum.
See the answer I left you in your other thread at the link below, about what you are likely experiencing in regard to Florida.
https://ttlc.intuit.com/community/state-taxes/discussion/why-do-i-have-to-mail-a-state-tax-form-if-f...
