I had completed everything and was ready to file my return, but received an error message saying that I didn't qualify to file using the Free File program. I used it last year having fallen on hard times. I don't see an option to upgrade. Is there any way to save all my hard work and import into another version of TurboTax Online?
Under the Tools Center, I see an option that says "Save your 2019 return to your computer". I clicked that and a file is saved to my computer called "taxReturn.tax2019", but I can't preview or open it. Another option under the Tools Center says, "Share my file with Agent". Would either of these options somehow help me salvage the nearly 20 hours I spent preparing my files?
