I'm also having the same issue. Used license code after downloading software and inputted all my info. I knew I was waiting for some more tax forms so I saved it and now can't get back in. Was on a call with TT support for 2.5 hrs with screen share....we uninstalled, reinstalled Turbo tax software 5 separate times during which I ended up updatinig windows, running as administrator, and getting new license code. None of these things worked. Now I am still stuck.
