There must be a problem with how TurboTax is interacting with your computer.
You can try clearing the cache on your computer as follows:
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
Also, if you have another computer available, you can try downloading the program on that computer.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
