If understand this correctly, it really stinks that you can't get your previous year's tax info from the itax file into TurboTax Online. What a disincentive for possibly-longterm customers! Will they sell TurboTax download for 2020? If not, I'll be unhappy, because I've always pulled the previous year's data into the present product rather than starting over from scratch.
And another related situation I ran into. The login I've used for all these years (download since 2014, but CD much longer) no longer takes me to where it even knows my name! Though it says nothing about it on the home page, they have apparently made the standard login go to TurboTax Online now, which is apparently an entirely different thing -- almost completely but not quite -- it does use the same credentials, but not the same profile (weird & WRONG!).
To login to the old TurboTax account, you must now (though it doesn't tell you this) click on Access your Downloads (or something like that) and login there.
Chphooey!
