Wow daycd, what a nightmare. Since you've already worked with TTAX support you might have already tried this suggestion, but if you're using a Windows based PC then have you tried using Windows System Restore to regress to an earlier restore point and then re-installing? The problem you've relayed sure sounds like something got corrupted on the particular computer you're using. I'm also a long term TTAX user (like back to the mid 1990's, well before eFile and laser printers -- back to the days of filing using the 1040-PC paper format). I don't know that I'd go so far as to conclude they've "blown up the product" without more information. Are you using a Window PC, a Max? Were you installing from CD or download? Did TTAX support explain what "Error code: 630" means? Is your PC's operating system up to date?
