Then you are not logged into the free file site that is sponsored by the IRS. You are probably actually logging into your regular TurboTax account.
In order to use the FreeFile site, you must make a new account at that site. You can’t use your current or previous TurboTax account. Also, your web browser may automatically log you into the regular site if you have that set in your preferences. You may need to clear your browser history and cookies or disable automatic login in order to access the FreeFile site on your computer.
