Anonymous
Not applicable

Get your taxes done using TurboTax

try this 

https://www.microsoft.com/en-us/download/details.aspx?id=30135

 

you can also search the web for other troubleshooting suggestions

or for 

further troubleshooting steps will have to come from support 

 

 

another idea is to uninstall 4.8.  reboot.   disable virus software temporarily.  try to reinstall TT 2019

then you can upgrade to 4.8.  don't remove 4.5.2.