to K9CHUCK (one week ago)
<< H&R Block, Tax Act, Tax Slayer. And look - Rakuten has cash back rebates of 8% , 7.5% and 37.5% respectively.>>
I know Rakuten from my state. How are they related to those tax programs? Just wondering.
As for thread, I have same issue, with most current for 3/12 (2) & 3/20. One is Federal and 3/12 for a Program Update and a State Update.
Customer Service or phone Reps are experiencing a lot of turnover I imagine, like the health insurance companies (I know they experience this), or even Verizon, or anywhere really. The rules have become so complicated and constantly changing. Difficult to keep up. One rep tells you one thing, another has different info. Not trained long enough, or don’t receive their own support. Then can't handle customers' frustrations... so they quit. And around it goes. Sad problem these days. Everything is too complicated.
I guess the Return file date is delayed now...
But really, Turbo. This one isn't the most difficult item to correct. No less, comprehend the inquiries here!
Anyone know about freetaxusa.com ? They guide you through all the forms just like Turbo. I did a daughter's Return and the refund amount was within $2 of Turbo's results. Not sure it would handle my Home & Business info. Checking if anyone knows this site/program? (free submit for federal; about $12 for a State efile) Interesting.
Hey, best to everyone. Stay home!!
Massachusetts
